The Bidet Shop

Get in Touch

Questions about a product, your order, or need specialist advice? We're here — choose the right team below and we'll get back to you fast.

General Enquiry

Send us a message

Fill in the form and we'll get back to you within one business day. Or call us directly on 09 320 3560 — Mon–Fri, 10am–3pm NZ time.

Your Message

    Phone
    09 320 3560
    Mon–Fri, 10am–3pm NZ time
    Showroom & Warehouse
    Unit 5, 31 Prince St
    Onehunga, Auckland 1061
    Specialist Teams

    Need specialist support?

    We have dedicated teams for medical, disability, and trade customers. Direct lines, faster answers.

    Medical & Disability

    Occupational Therapists & Carers

    Our OT team understands the full picture — funding pathways, clinical requirements, and which product suits your client's needs. Call the dedicated OT line or use the OT enquiry form.

    Feedback & Complaints

    We do our best to provide quality support to people with disability. If you have a concern that hasn't been resolved, you can contact the Health & Disability Commissioner directly, or reach our Customer Care team using the form above.

    Trade & Wholesale

    Resellers, Builders & Plumbers

    Our trade team handles wholesale pricing, account setup, and project orders. One call and we'll have you set up with everything you need.

    Visit Us

    Our locations

    Showroom & Warehouse
    Unit 5, 31 Prince St
    Onehunga, Auckland 1061
    Hours
    Mon–Fri, 10am–3pm NZ time